FAQ
How long is shipping?
Please see shipping policy here
Do you ship internationally?
Yes! Our shipping options include shipping to most countries. However we are not responsible for any customs fees.
How do I know which size to order?
All of our garments have a size chart underneath the description. You can always compare one of your personal items to ours by taking the same measurements in our size charts.
How do I care for my clothes?
All of our items have care instructions on the care label. For shirts & sweatshirts it is usually on the front hip. You can also find this information on our website product page in the description.
What if I received the wrong item or my items were damaged?
If you receive damaged goods or the wrong size/item, simply email info@silvaespadas.com within 14 days with your order number and name so we can best resolve your situation. We do reserve the right to cancel and refund any order that is deemed potentially fraudulent by Shopify's payment system. We are not responsible for wear and tear.
What's your return policy?
Please see our Return Policy here
Do you offer custom orders?
Yes! But only on our handmade pieces such as our jackets and duffle bags. Please email us with any questions about custom orders. Turnaround time for custom orders is usually 1-2 weeks not including shipping times.